Job Description

Position: Tasting Room Manager

Matthiasson Wines is seeking an experienced manager to oversee our Napa Tasting Room.

The ideal team-member will be an advocate for our family-owned winery and a representative who is dedicated to sharing Matthiasson wines and the company’s commitment to responsible agriculture and winemaking. This position requires excellent communication skills, a penchant for leadership and team management, and the ability to maintain a high level of hospitality.

Key Responsibilities:

• Create and manage tasting experiences, maintaining an environment of warm hospitality
• Oversee Tasting Room Associates to ensure that standards of sales, service and operations are upheld
• Manage emails and phone calls to and from the tasting room with positivity and professionalism
• Host wine tastings with special emphasis on hosting VIP groups & Trade visitors
• Manage the Tasting Room inventory of wine and supplies
• Ensure the hospitality area is consistently well-maintained and visually appealing
• Manage Point of Sale (POS) system [Commerce 7]
• Produce sales reports and relay to relevant departments on a regular basis
• Interface with order fulfillment team to ensure stable flow of all sales/orders, including wine clubs
• Work with Tasting Room Team to reach sales goals
• Manage all bi-annual Wine Club pick-up parties and other special events
• Communicate and work effectively with other departments, including the winery and vineyard teams, to maintain the building & property and coordinate the use of space
• Manage tasting room staff for any other sales special initiatives, including phone call campaigns, events, etc.

Requirements:
• In-Person, 5 days-a-week, including weekends
• Must be flexible -- we are a small team, so the responsibilities of this position are somewhat fluid and can change as events around us change
• Must have team management experience
• Must be detail-oriented
• Must have excellent communication skills: communicate openly and regularly with management, team members, and other departments at the winery
• Approach both customers and Matthiasson teammates with respect, humility, and kindness
• Must have excellent written and verbal communication skills, as well as experience with Excel, sales order processing & sales reporting
• Must be at least 21 years of age and possess a current driver’s license
• Must have a valid drivers license and be insurable under the company's auto insurance policy
• Physical requirements:
• Ability to lift and move 50 pounds repeatedly
• Ability to stand and walk for long periods of time over uneven terrain
• Ability to effectively stock wine, set-up and break down procedures, equipment, etc., and be able to utilize dolly/cart and assist in moving heavy objects

This is a salary position with a range of $75,000 to $90,000, this includes salary + commissions

Benefits: health benefits, 9 paid holidays + vacation, and more.

This position reports to the General Manager

Please submit a cover letter and resume directly to MatthiassonTastingRoom@gmail.com

No phone calls, please. Matthiasson Family Vineyards, LLC is an equal opportunity employer.

Job Tags

Full time, Flexible hours,

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