Job Description

**THIS APPLICATION CLOSES AT 4PM ON OCCTOBER 3rd**

Job Summary

Smyrna Police Department is looking for a dependable, professional, and highly organized Police Support Specialist to provide comprehensive administrative and operational support to department leadership and staff. This key position serves as the central point of contact for internal administrative needs, supports payroll and reporting processes, manages building operations, and ensures smooth communication across the department.

The ideal candidate will be proactive, detail-oriented, and able to handle a wide range of responsibilities from clerical tasks and report preparation to personnel file maintenance and vendor coordination. Prior experience in administrative support, human resources, and customer service is strongly preferred.

Duties and Responsibilities

• Serve as administrative support to the management team, handling routine and ad hoc tasks as needed.
• Prepare and submit accurate weekly payroll reports for department staff.
• Greet visitors, answer phones, and route inquiries in a professional and helpful manner.
• Draft, format, and distribute correspondence, reports, memorandums, and official documentation.
• Organize and maintain confidential departmental and personnel files.
• Coordinate building operations, including managing vendor/maintenance access and facility usage.
• Compile department statistics and data; assist in creating regular reports for leadership and town council.
• Monitor and maintain department inventory; alert staff when supplies are needed.
• Assist with accident report logging and administrative follow-up.
• Support staff with scheduling and logistics for meetings, events, and facility use.
• Maintain filing systems and perform general clerical duties including data entry, copying, scanning, and mail processing.
• Respond to inquiries about police services in person, over the phone, and by email.
• Ensure administrative processes remain organized, efficient, and confidential.

Qualifications

Required:

• Proven experience in administrative, office support, or customer service roles
• Strong organizational, time management, and multitasking skills
• Excellent written and verbal communication abilities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to handle confidential or sensitive information with discretion
• High school diploma or equivalent

Preferred:

• Prior experience in public safety, municipal government, or HR/payroll processing
• Familiarity with police department protocols and terminology
• Associate's degree or additional administrative certifications

Work Environment:

This position operates in a professional office environment within the police department. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Must be comfortable interacting with the public, officers, and outside vendors in person and by phone.

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