Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

d0NucXBveHFRVzZxWUptVGVKWFBIdnhyc2c9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:

  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts

Preferred Requirements:

  • Prior telephone/call-center experience focused on emotional support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Second job, Work at office, Remote work, Shift work,

Similar Jobs

ThermoFisher Scientific

Scientist III, Molecular Biology Job at ThermoFisher Scientific

 ...eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual... 

Masterworks

Senior Director, Post War & Contemporary Art Job at Masterworks

 ...artworks, introducing over 800,000 individuals to the $1.7 trillion art market. Masterworks has been covered by major media...  ...Requirements or Skill Sets: ~10+ years in a specialist role at a leading gallery or auction house or as an independent dealer ~ Expertise in... 

GREAT TRUCKING CORP

OTR Truck Driving Jobs - CDL-A Trainees Job at GREAT TRUCKING CORP

 ...Start Your CDL Career with a Trusted Carrier Immediate Opportunities for Recent CDL-A Graduates Begin your trucking career on...  ...pathways for long-term career development. What You'll Earn: Training Period (46 weeks): Earn an average of $650 per week while... 

Mercy

Nurse Intern- Mercy Ada Job at Mercy

 ...ADANurse InternOptional role for those accepting Mercy licensed nurse positionsDepartment: VariousStatus: Full-Time (36 hrs/wk); Part-...  ...hour, No shift differentials ( LPN's ) #BeAMercyNurse New Nurse Intern Program Starting Fall 2024!Many new grads want to get started as... 

7 Spring

Cafe Manager Job at 7 Spring

About Us: 7 Spring is a one-of-a-kind, high-end community caf where the scent of fresh espresso meets the sound of backgammon dice. We serve excellent coffee, provide an evolving menu (with some light cocktails coming soon), and offer a laid-back yet curated environment...