Job Description
CANDIDATE MUST BE CERTIFIED IN AT LEAST ONE CLINICAL APPLICATION
The North Carolina Department of Health and Human Services requires the services of an EXPERT Epic Clinical project manager to manage the planning and implementation of an EHR implementation project for the Division of State Operated Healthcare Facilities and transition from the legacy and siloed clinical applications. This project management role will work with other EHR project managers and executive leadership team, multiple internal and external stakeholders, and selected vendor(s) to analyze, plan, and implement the clinical components required for an Epic EHR system. This position will be responsible for working with senior-level business executives, IT management and personnel, business program resources and vendor staff to define and execute requirements and manage stakeholder expectations. This position will manage the day-to-day activities for the assigned portion of the project and complete all input into overall EHR program reporting and the State's Project Portfolio Tool (MS Project Server) as needed.
Responsibilities include but are not limited to:
- Maintaining the scope, schedule, and quality of the project for the Clinical EHR build team. Modules in scope are:
• IP ClinDoc, with Secure Chat & Rover
• IP Clinical Case Management
• Orders
• Behavioral Health
• Long-Term Care
• Willow IP and Amb, plus Inventory
• Ambulatory and EpicCare Link
• Wisdom
• MyChart
• Healthy Planet
• Bugsy
- Setting clear expectations for team members, including defining what they should do at each phase of the
project.
Working closely with the EHR Program Director and other project managers/team managers to coordinate activities.
- Ensuring that the business community is engaged in the project.
- Advising and coaching team members by providing guidance on project issues, key success factors of the
project, and lessons learned.
- Sharing with team members the positive effects of innovation and system capabilities.
- Reinforcing the importance of the project together with the EHR program executives and the Program Director, and providing consistent communication to the project team
- Organizing resources within the organization
- Motivating and showing appreciation for the team
- Appropriately matching team member skills to team responsibilities
- Managing the project from an organizational perspective while attending to detailed tasks
- Assisting as a support contact for revenue cycle.
- Identifying and troubleshooting issues.
- Guiding workflow design, building and testing the system, and analyzing other technical issues associated
with Epic software.
- Serving as a liaison between organizational needs and Epic implementation staff
- Maintaining regular communication with Epic representatives, including participating in weekly project
team meetings
- Working with Epic representatives, the business community, and end users to ensure the
system meets the organization's business needs in regard to the project deliverables and timeline.
- Developing an understanding of operational needs to set the direction for the organization's workflows.
- Participating in training and working with end users.
- Reporting and reviewing the status of projects and issues on an ongoing basis with leadership.
- Holding weekly communications with team members to discuss the status of deliverables, shared issues,
end-user concerns, budget, and upcoming milestones.
- Developing and maintaining all required State CIO and DHHS PMO project documentation in coordination with other EHR PMO PM resources
Required/Desired Skills Skill Required /Desired Amount of Experience Certified by Epic in at least one Clinical Inpatient or Ambulatory application.
Required
0
Experience working on IT projects to deliver and/or enhance Electronic Health Record clinical applications.
Required
5
Years
Experience working on clinical healthcare information technology projects
Required
5
Years
Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools (Microsoft Project)
Required
7
Years
Very strong work ethic and ability to work at a fast pace to meet aggressive mandated timelines
Required
7
Years
Must have strategic planning skills with good understanding of roadmap development
Required
5
Years
Capable of leading effective project meetings that are tailored to the audience
Required
7
Years
Negotiation, written/oral communication and problem-solving skills
Required
7
Years
Ability to write and present effective project materials, including presentations and status reports
Required
7
Years
Ability to work effectively with all levels of staff, clients and other IT personnel including vendors
Required
7
Years
Proven experience with working collaboratively with business/program partners
Required
7
Years
Ability to identify and resolve effectively system or business process/project issues
Required
7
Years
Ability to build, influence, lead and motivate effective teams towards end results
Required
7
Years
Flexibility, adaptability, and ability to work in a high-demand dynamic environment
Required
7
Years
Strong analytical skills
Required
7
Years
Experience managing or supervising legacy system replacement projects
Required
5
Years
Experience planning and managing data conversion activities
Required
5
Years
Experience building rollout plans
Required
7
Years
Epic clinical EHR experience
Highly desired
5
Years
PMP Certification
Highly desired
7
Years
State Government experience
Desired
3
Years
Ability to assist the state in identifying areas where clinical workflows could be improved.
Required
5
Years
Job Tags
Full time,