Job Description
Remote Customer Service & Sales Representative (Seasonal, Flexible Hours)
Location: Remote (Work from Home)
Schedule: Flexible | Seasonal | Opportunity to Return Annually
Compensation: $21-$28 per hour (Hourly Pay + Monthly Commissions + KPI Bonuses)
About the Role
Are you a people person who loves chatting with homeowners and helping them bring their property visions to life? Do you have a knack for sales and customer service and enjoy the flexibility of remote work? If so, this seasonal role might be perfect for you!
We're looking for a Customer Service & Sales Representative to handle inbound calls, respond to emails, and conduct virtual sales consultations via Zoom (yes, pajama bottoms are acceptable—just keep it professional up top!). In this role, you'll review images of customer properties, gather details, crunch numbers in Excel, and present project bids to potential clients.
If you're detail-oriented, tech-savvy, and enjoy helping customers say "WOW" about their homes, we want to hear from you!
What You'll Do
Be the voice of our brand - Handle 5-20 calls/emails per day, answering questions and guiding customers through the process.
Host virtual consultations - Conduct 2-4 Zoom meetings per day (30-45 minutes each) to discuss services and assess client needs.
Master Excel & pricing magic - Analyze pricing formulas and accurately calculate project estimates.
Follow up like a pro - Keep in touch with leads via phone, email, and other platforms.
Upsell & renew - Help customers discover additional services they'll love.
Close deals - Convert leads into happy customers and ensure a smooth onboarding experience.
Stay organized - Track progress and maintain accurate records in the CRM.
Note: Responsibilities may evolve as the role develops, and additional tasks may be assigned based on team needs.
What We're Looking For
Exceptional English communication skills (both verbal and written) - clear, fluent, and easily understood by customers.
Professional & friendly demeanor - Comfortable on video calls and capable of building rapport with affluent homeowners.
Detail-oriented & organized - You love accuracy and keeping things running smoothly.
Sales-savvy & confident - You can guide customers toward a purchase, overcome objections, and make them feel excited to work with you.
Self-motivated & independent - You thrive in a remote setting with minimal supervision.
Experience required - 3+ years in customer service and sales (preferably in landscaping, home services, or B2C industries).
Remote work experience - At least 1 year of experience working remotely.
Tech Requirements
Strong proficiency in Microsoft Excel, Google Sheets, and general computer skills.
Desktop setup (preferably multiple monitors for efficiency).
Quiet, professional workspace (free from interruptions).
Wired USB noise-canceling headset with an over-the-mouth microphone.
High-speed internet (preferably Ethernet connection; satellite internet is not compatible).
Background check required (paid for by us).
Work Schedule & Availability
We believe in work-life balance and offer flexible hours!
April 1 - September 1: 15-25 hours per week.
September 1 - December 1: 10-20 hours per week (holiday lighting season).
December 1 - April 1: No scheduled hours (time to hibernate!).
Training: Paid training for 1-2 weeks before April 1.
You'll have the flexibility to work between 8:00 AM - 7:00 PM CST on weekdays, with occasional weekend availability (if desired). We just ask that you plan your schedule in advance so we can coordinate with the team!
Why You'll Love This Role
Competitive pay with hourly wages + commissions + performance bonuses.
Work from the comfort of home with a flexible schedule.
Opportunity to return each season - join a fun, growing team!
How to Apply
If this sounds like the perfect fit for you, we'd love to hear from you! Apply directly at: [Insert application link]
Important: Applications submitted through any other method will not be considered.
Questions?
Feel free to reach out to [Contact Name] at [Email Address].
If you're ready to be part of an awesome team that helps homeowners transform their spaces, apply today!
Employment Type: Full-Time
Salary: $ 21.00 28.00 Per Hour
Job Tags
Hourly pay, Full time, Work experience placement, Seasonal work, Remote work, Flexible hours, Weekday work, 10 hours per week,