Care Coordinator Job at CleanSlate Centers, Scranton, PA

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  • CleanSlate Centers
  • Scranton, PA

Job Description

About CleanSlate

Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you’ll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your compassion, coordination, and advocacy skills are crucial in addressing the escalating challenges of the opioid crisis and other substance use disorders. Embrace a career with purpose—where every day brings the opportunity to change lives and make a tangible difference in the communities we serve.

What You’ll Do

As a Care Coordinator, you’ll be a key part of each patient’s recovery journey—connecting individuals to essential resources, services, and supports. You’ll work closely with a multidisciplinary team to remove barriers to care and help patients navigate both treatment and life outside the center.

Key Responsibilities

  • Serve as the main point of contact for patients and families
  • Develop individualized care plans and collaborate with providers, recovery staff, and community partners
  • Coordinate appointments and referrals, and provide follow-up and advocacy
  • Identify barriers in areas like housing, legal support, transportation, or healthcare access
  • Maintain accurate documentation and follow HIPAA compliance standards
  • Participate in interdisciplinary team meetings and quality improvement efforts
  • Facilitate placements for higher levels of care when needed
  • Provide crisis intervention and resource education when appropriate

What We’re Looking For

  • Bachelor’s degree in Social Work, Psychology, Public Health, or related field (or relevant experience per state regulations)
  • Previous experience in case management, care coordination, or behavioral health strongly preferred
  • Knowledge of community resources, SUD systems, and patient advocacy best practices
  • Excellent communication, interpersonal, and time-management skills
  • Proficiency in EHR systems and Microsoft Office

Why CleanSlate?

  • Monday–Friday schedule
  • Generous PTO, floating holiday, and paid company holidays
  • Medical, dental, and vision benefits + 401(k) with company match
  • Company-paid life and disability insurance
  • A mission-driven team culture built on collaboration, empathy, and growth

Qualifications

Qualifications

  • Bachelor’s degree in behavioral health sciences is required.
    • VA: Bachelor’s Degree (including QMHP-A) and either one year of direct training/experience with substance disorders, or minimum one year of clinical experience/training with co-occurring diagnoses (SUD and mental illness); or a Board of Counseling CSAC
  • Thorough understanding of the Relapse Models and Harm Reduction concepts.
  • Working understanding of the unique needs/dynamics of the patient population.
  • Knowledge of community resources, networking, and referral processes.
  • Experience in a Case Management, or Care Coordination setting.
  • Knowledge of and proven experience navigating and documenting in an EMR system.
  • This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant. This position must also successfully pass a pre-employment drug screening.
We are an Equal Opportunity Employer.

Job Tags

Work at office, Monday to Friday,

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